Wednesday, 31 August 2011
The Fowler Tender
Starting the Fowler Homes process was far more laid back - our requests were recorded on a scrap of paper... We had to put the heat on to get their Tender within the 3 weeks promised. It was presented in one of the display home sales offices, open to other customers and disruptions. We turn to the first page to see that the split was wrong (tall at back, short at front, despite a block sloping to the front). Then we find that 80% of the inclusions that we had asked for had not been priced. Very disappointing and frustrating. The Sales Rep was apologetic and promised to get it corrected quickly. This was a Saturday, we got the update on the Monday. Almost exactly the same as Wisdom Homes ! The Rep also let on that there was room to move. Despite their error, Fowler Homes were in the game.